Analytics

Available Data

The following analytics are available.

Usage Overview

Synappx Go Mobile App Hourly Usage (with Mean)

The bar chart shows mobile app usage by user activity (i.e., scan, print release, share to display) per hour with mean.

Synappx Go Mobile App Daily or Monthly Usage (with Mean)

The bar chart shows mobile app usage by user activity (i.e., scan, print release, share to display) per day or month with mean.

Feature and Device Usage

Synappx Go Usage by User

The stacked bar chart shows MFP usage (scan to me, scan to email, scan to cloud, print release) by user name during the selected time period.

Synappx Go Usage by Device

The stacked bar chart shows MFP usage (scan to me, scan to email, scan to cloud, print release) by MFP during the selected time period.

Synappx Go MFP Usage by Job Type

The pie chart displays overall scan and print release proportions during the selected time period.

Synappx Go MFP Usage by Scan Job Type

The pie chart shows the scan destination (me, email, cloud storage) proportions during the selected time period.

Synappx Go MFP Scan File Size by Destination

The scatter chart displays the file size by scan destination during the selected time period. It displays the scan file size mean and standard deviation.

Synappx Go MFP Job Usage by MFP

The Sankey diagram shows the flow of scan and print jobs by MFP during the selected time period.

Synappx Go MFP Usage by Hours

The heat map visualises individual MFP usage over hours of the day during the selected time period.

Synappx Go Display Usage by Hours

The heat map visualises individual display agent usage over hours of the day during the selected time period.

Mobile Usage

Synappx Go Mobile Usage by User and Date

The area chart shows the overall mobile app usage by user name and date during the selected time period.

Synappx Go Mobile App Usage Frequency by User

The stacked bar chart shows the mobile app feature (e.g., scan, print, share, NFC setup) usage by user during the selected time period.

Synappx Go Mobile App Daily Usage by Operating System

The stacked bar chart displays mobile user activities by mobile operating system (iOS and Android) during the selected time period.

How to Generate Reports

In the Synappx Go Admin Portal, go the Analytics page.

Choose a start and end date. Then select Search or Export. [View Image]