Synappx Meeting can help you start your meetings by automatically connecting key technologies. For more details, please go to What is Synappx Meeting?
The Synappx Meeting app is available for download on multiple digital distribution platforms. Please go to the app download section for more details.
Synappx Meeting supports Windows, OSX, iOS and Android devices. Please go to Supported Environment section for more details.
Please check your email address and password. If you still cannot log in, please contact your administrator.
Synappx Meeting supports popular web conference services such as Zoom, Webex, GoToMeeting, and Skype. For a full list of supported web conference services, please go to the Supported Environment section.
The web conference service that you are trying to use may not be supported by Synappx Meeting. For a full list of supported web conference services, please go to the Supported Environment section.
Casting/mirroring refers to connecting your laptop with a wireless casting receiver system that is connected to a large display.
Please refer to the Supported Environment section for a list of supported casting technologies.
The automatic casting is only available in licensed workspaces. Please contact your administrator to make sure your workspace is ready to use with Synappx Meeting.
Synappx Meeting supports Amazon Alexa.
Once you start a meeting on your PC, you have an option to use voice control. Click on the microphone icon to enable the voice control feature. For more details, please go to the Voice Control section.
The skill name for Synappx Meeting is "My Sharp." Please make sure the "My Sharp" skill is enabled within your organisation's Amazon account.
The voice control feature is supported on Windows PCs. Please make sure Synappx Meeting is installed on your PC. You can use the voice commands once a meeting has started.
Please check the following:
Please go to Voice Control section for supported voice commands.
* Voice control currently not available in Europe.
The shortcut function can be configured on your PC or Mac device. It allows for convenient access to your favorite file storage locations and websites. For more details, please go to how to configure shortcuts.
You can copy the configured shortcuts. For more details, please go to how to configure shortcuts.
There are various reasons why your meeting list may not be visible, including a company proxy server issue. Please contact your administrator for troubleshooting.
Synappx Meeting displays recent files.
The meeting timer is teal at the start of each meeting. When it gets closer to the end of scheduled time (10% of time remaining), the meeting timer changes to orange. If the meeting goes over time, the timer changes to red.
Your current workspace is likely booked by another team member. Please note that only meeting organisers can extend the meeting time.
The workspace you are trying to use is likely booked by another team member. Please note that you can start a meeting in any licensed workspace. If the room is available but still you cannot start a meeting, please contact your administrator.
The workspace is already reserved by other members in your organisation.
Please make sure the correct version of the targeted application is installed. For supported applications, please go to the Voice Control section.
You do not have the required permissions needed to edit the Outlook calendar. Please contact your administrator.